Specialized Insurance for Professional Service Firms

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Insurance solutions designed for businesses whose expertise, advice, technology, and professional services are their product.

Professional Liability / E&O, Cyber & Technology Risk, and Complete Business Protection

At CMIS ProService Protect, we specialize in helping professional service firms protect the businesses they have built. From technology companies and IT consultants to management consultants, engineers, marketing firms, business advisors, and other professional organizations, we understand that your risks extend well beyond the walls of your office.

Professional service firms are hired for their knowledge and expertise. That creates a different type of risk. An allegation that your advice, services, technology, or work product caused a client financial harm can quickly become a significant claim—even when you believe you did everything correctly.

At the same time, today’s professional firms depend heavily on technology, handle sensitive information, employ skilled people, enter into sophisticated client contracts, and increasingly operate in a connected digital environment.

CMIS ProService Protect brings these exposures together into a coordinated insurance strategy designed specifically for professional service organizations.

Experience With Professional Services

Professional services and technology are not new areas for Connor-McClure Insurance Services. Our agency’s history includes a longstanding focus on specialized businesses, including IT service organizations.

That experience has taught us that properly insuring a professional firm starts with understanding exactly what the company does.

We take the time to understand your services, clients, contracts, technology, employees, revenue sources, and potential exposures before approaching the insurance market. We then work with insurance carriers that understand professional services and negotiate an insurance program appropriate for your business.

Who We Serve

CMIS ProService Protect is designed for a wide range of professional service organizations, including:

  • IT service companies
  • IT consultants
  • Technology consulting firms
  • Managed service providers (MSPs)
  • Software and technology service companies
  • Management consultants
  • Business consultants
  • Project management firms
  • Engineering and technical consulting firms
  • Human resources consultants
  • Marketing and communications firms
  • Advertising and creative agencies
  • Business advisory firms
  • Recruiting and staffing organizations
  • Research and analytical firms
  • Financial and business consultants
  • Training and professional education firms
  • Other specialized professional service organizations

Every professional firm is different. Our objective is to understand what you actually do rather than simply assigning your company to a broad industry classification.

Why Professional Service Firms Need Specialized Insurance

For many businesses, the greatest exposure is physical—buildings, equipment, vehicles, or products.

For a professional service firm, some of the greatest exposures can arise from what you know, what you recommend, what you promise to deliver, and the information entrusted to you.

A client may allege that:

  • Your advice caused a financial loss.
  • A project was completed incorrectly or later than promised.
  • Your technology or software failed to perform as represented.
  • Your services caused a disruption to the client’s business.
  • Confidential or personal information was compromised.
  • An employee made an error while performing professional services.
  • Your company failed to meet contractual requirements.
  • A cyber incident caused financial harm to your organization or a client.

Even an allegation that ultimately proves unfounded can result in substantial legal defense costs.

That is why professional firms need an insurance program that goes beyond a standard general liability policy.

Key Coverages for Professional Service Firms

Depending on your operations, a CMIS ProService Protect insurance program may include:

Professional Liability / Errors & Omissions
Professional liability, commonly referred to as Errors & Omissions or E&O insurance, can provide protection when a client alleges that your professional services, advice, errors, omissions, or failure to perform caused financial harm.
For many professional firms, this is one of the most important components of the insurance program.

Technology Errors & Omissions
Technology firms have a particularly complex combination of professional and technology exposures.

Technology E&O may address claims arising from technology services, software, system implementation, network services, consulting, programming, data services, and other technology-related activities.

The exact description of your services matters. We work to make sure the insurance carrier understands what your company actually does and that the policy is structured accordingly.

Cyber Liability and Data Breach
Professional businesses routinely possess valuable information belonging to employees, clients, vendors, and other third parties.

Cyber insurance may provide coverage for exposures involving:

  • Data breaches
  • Ransomware
  • Network security incidents
  • Privacy claims
  • Cyber extortion
  • Business interruption
  • Data restoration
  • Social engineering and fraudulent funds transfer
  • Incident response and forensic expenses
  • Regulatory investigations and notification expenses

For technology and professional service organizations, we believe cyber coverage should be evaluated as an integral part of the overall insurance program rather than as an afterthought.

General Liability
General liability insurance addresses traditional business exposures such as bodily injury, property damage, and certain personal and advertising injury claims.

Professional liability and general liability perform very different functions, and professional firms often need both.

Business Property and Business Income
Whether your organization operates from a traditional office, leased space, or a hybrid environment, coverage can be structured for computers, equipment, furniture, records, improvements, and other business property.

Business income coverage may also help protect the organization when a covered property loss disrupts operations.

Workers’ Compensation
Professional firms still face employee injury exposures, whether employees work in an office, travel to client locations, or work remotely.
We can coordinate workers’ compensation as part of the overall insurance program.

Employment Practices Liability
Claims involving wrongful termination, discrimination, harassment, retaliation, and other employment-related allegations can affect businesses of virtually every size.

Employment Practices Liability Insurance, or EPLI, can help address this increasingly important management exposure.

Management Liability
Depending upon the organization’s size and structure, coverage may also include:

  • Directors & Officers Liability
  • Employment Practices Liability
  • Fiduciary Liability
  • Crime / Employee Dishonesty

These coverages can be particularly important as professional organizations grow, add employees, obtain outside investment, or develop more sophisticated ownership and management structures.

Commercial Auto and Hired & Non-Owned Auto
Even professional firms without a fleet of company vehicles may have employees driving personal or rented vehicles for company business.
Commercial auto or hired and non-owned auto coverage can be considered where these exposures exist.

Umbrella and Excess Liability
Umbrella or excess liability coverage provides additional limits over certain underlying liability policies and may also be necessary to satisfy client or contractual insurance requirements.

Contracts Matter

Professional service firms frequently enter into contracts containing insurance requirements, indemnification provisions, limitations of liability, additional insured requirements, and other risk-transfer provisions.

Those agreements can have a significant impact on your insurance program.
We routinely work with clients to understand the insurance implications of contractual requirements and help structure coverage that supports the way they do business.

For professional service organizations, the relationship between your contracts and your insurance policies can be just as important as the policies themselves.

Why Choose CMIS ProService Protect?

Professional Services Experience
We understand businesses built around expertise, advice, technology, consulting, and specialized knowledge.

Specialized Insurance Markets
We work with insurance carriers that have specific expertise and appetite for professional liability, technology, cyber, and professional service risks.

Broader Market Access
As an independent insurance agency and a member of the Renaissance Insurance Network and Associated Risk Managers, Connor-McClure has access to a broad insurance marketplace and specialized underwriting resources.

We Learn Your Business
Professional service firms do not fit neatly into boxes. Two companies with the same industry classification can have completely different exposures.

We want to understand:

  • What services you provide
  • Who your clients are
  • How contracts are structured
  • Whether you handle client data
  • Whether you develop or implement technology
  • Where your employees work
  • Your largest client exposures
  • How your business is changing

That information helps us present your organization properly to underwriters and build a better insurance program.

More Than an Insurance Quote
Our goal is not simply to obtain competing insurance prices.

We help clients evaluate coverage, limits, exclusions, carrier quality, contract requirements, and overall program structure so they can make an informed insurance decision.

Insurance That Keeps Pace With Your Business

Professional service firms evolve quickly.

A consulting company adds a new service. An IT firm begins providing managed services. A technology company launches a new product. A business advisor takes on larger clients. Employees begin working in additional states. A major customer introduces new contractual insurance requirements.

Your insurance program needs to evolve with those changes.

CMIS ProService Protect is designed to provide professional service organizations with an insurance partner that understands that evolution and can help keep their coverage aligned with the business.

Protect Your Expertise. Protect Your Business.

Your clients rely on your knowledge, judgment, technology, and professional expertise.

You should be able to rely on an insurance program designed around those same professional services.

Talk with a CMIS ProService Protect specialist about your business and let us help you evaluate the right insurance strategy.

CMIS ProService Protect

Professional Services Insurance from Connor-McClure Insurance Services
www.proservicesinsurance.com

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Tell us a little about your organization and our team will contact you to discuss your professional services insurance needs.

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Contact Connor-McClure Insurance Services

Our Hampton, NJ Office

53 Frontage Road
Suite 235
Hampton, NJ 08827

 
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